ALWAYS, unregister your license BEFORE uninstalling the program. Failure to do so will result in the loss of your license.
DO NOT register your program while there is an external hard drive or flash drive connected to your computer. Registering (not installing) your program with an external drive attached could cause you to lose your license.
Running a malware detection program, anti virus program, cleaning program or defragmenting your hard drive could possibly cause your license to be lost. If you plan to do any of the previously mentioned actions, either make sure you unregister (not uninstall) your program first, or set your scanning software to omit scanning our files. (Contact us for techical specifications on where these files are located) Then continue with your operation. After your operation is complete, simply launch and re-register your Glass Horse Software.
Please Note: For computers with multiple accounts, the program will only run in the account in which it was registered! We do nave a version that allows multiple accounts. Contact us for more information.