Installing for Mac OSX Sierra

With the release of Mac OSX Sierra Apple introduced additional security measures. Therefore, please follow the instructions below to properly install your software.

First, download the software to your Downloads folder. Next, drag the .zip file TO THE APPICATIONS FOLDER. Open the .zip file by double clicking IN THE APPLICATIONS FOLDER. Run the installer from THE APPLICATIONS FOLDER. This should insure that your program works correctly. You can then click on the shortcut/alias icon on the desktop to run the program. You will have to register the first time you run the program with your registration code (serial number). NOTE: If you get the error message "Cannot find XML file" the program was not installed correctly. Please go back and make sure you followed the steps above.

 

License Issues:

This applies to ALL of the latest versions of ALL our programs.

 

ALWAYS, unregister your license BEFORE uninstalling the program. Failure to do so will result in the loss of your license.

DO NOT register your program while there is an external hard drive or flash drive connected to your computer. Registering (not installing) your program with an external drive attached could cause you to lose your license.

Running a malware detection program, anti virus program, cleaning program or defragmenting your hard drive could possibly cause your license to be lost. If you plan to do any of the previously mentioned actions, either make sure you unregister (not uninstall) your program first, or set your scanning software to omit scanning our files. (Contact us for techical specifications on where these files are located) Then continue with your operation. After your operation is complete, simply launch and re-register your Glass Horse Software.

Please Note: For computers with multiple accounts, the program will only run in the account in which it was registered! We do nave a version that allows multiple accounts. Contact us for more information.

Elements of the Equine Distal Limb CD Exchange

Version 1.6 of the Elements of the Equine Distal Limb is now available.

Due to the earlier versions' inability to run on 64-bit operating systems, as well as conflicts with continuous Quicktime upgrades, we have recently rebuilt the program to run on our Flash based interface just like our “Equine Colic” program.

This new version no longer requires the CD to be in the CD drive in order to run the program. All it requires is a registration code and an Internet connection the first time you launch the program. We are making this upgrade available as a free download. However, we do need you to return your original CD as proof of purchase before we can provide you with a registration code.

For anyone having problems with the an earlier version of the Elements of the Equine Distal Limb CD, please use the form below to upgrage your program.

Limb Exchange Form.pdf

 

The Equine Colic CD

Version 1.6 of the Equine Colic CD is now available.

The Version 1.0 CD had problems on a small number of computers where, when booting the loaded program, it can not recognize that the Program Disc is in the computer's CD drive.Other updates have us now at version 1.6.

Version 1.6 no longer requires the CD to be in the CD drive in order to run the program. All it requires is a registration code and an Internet connection the first time you launch the program. We are making this upgrade available as a free download. However, we do need you to return your original CD as proof of purchase before we can provide you with a registration code.

For anyone having problems with the an earlier version of the Equine Colic CD, please use the form below to upgrage your program.

Colic Upgrade Form.pdf